Sixty Kitchen are a Liverpool based start-up business focusing on restaurant quality food, limited to 60 orders a day. The business knew that its business model, specific business requirements and its dedication to giving customers the best possible premium experience, they would not fit into any of the off the shelf software platforms available. From here, they challenged us with creating the backbone of the company from the ground up.
Our first task with Sixty Kitchen was to help them to create a strategy for both the technology and how the operations within the business will be impacted by the technology. The business owners had a clear idea for how they wanted the business to operate and so we helped them to form this list of requirements into software that could launch the business and grow with it over time.
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We worked with AO staff and stakeholders to define the product specification - this ensured the product performed based around both the business requirements and user needs. The outcome is a fully integrated system between mobile app and portal that gives AO consistent reporting across all out-bases.
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Through the portal, AO admin's can manage, communicate, update and distribute work to delivery crews with just a few clicks. With regional separation for admins to only see the crews that matter to them, the system is dynamic to give AO flexibility for different scenarios.
AO Crews needed to have access to the app wherever they are. We used the latest in Progressive Web App technology to ensure the app can be used on any device.
The app and admin portal was designed and developed specifically around AO's requirements. We conducted a series of stakeholder sessions and interviews before beginning the project.
To ensure the app was usable by all, the interface is simplistic with little in the way of nuances. This keeps the cognitive overhead low for easy onboarding.
