Proactive Support
A Trusted UK Based Team
Our team are all UK based and highly qualified in their respective fields meaning that you can have piece of mind that your app is in good hands
Proactive Support
We identify and fix the issues before they become large problems. Using automated monitoring and actual human testing, we ensure your app is healthy and optimised at all times
Flexible & Scalable
Regardless of your app size, our maintenance and support services are designed to grow with you. As your business changes, we work with you to ensure that the package is right for you.
Affordable & Transparent
Our maintenance and support services are designed to be modular, meaning that you can add services over time to your package as needed. All our pricing is clear and transparent from day one.
We are trusted by
How it works
01
Support packages
The support package acts as the core of your service, providing you with our dedicated support from our team, core services such as security patches, proactive monitoring and bug investigations (to name a few).
We offer multiple different tiers of support package that are suitable for everyone, from the new startup app with 50 users, to the full scale platform with 100,000 concurrent users.
From £595/month
02
Hourly Blocks
We offer development hour blocks that are utilised to accompany our support packages. Once you have selected a support package, simply purchase a block of development hours for use whenever we need to fix a bug, or build new features on top of your app.
Hourly blocks can be purchased ad-hoc, or as part of a fixed fee retainer depending on preference.
Looking after your app should not be a chore, nor be ridiculously expensive. We can take control of your app maintenance to give you the time and space to focus on what you do best. With simple and transparent pricing, pick-n-mix services and a team of app developers at your fingertips, your business and app have the technical, operational and design requirements handled from a single in-house team.
Apps have may different moving parts, technical considerations and operational challenges in order to run smoothly. We offer a full range of app maintenance services to cover all areas of your app.
We do not outsource any of the services we offer, everything is handled in house by our team in Liverpool. From day 1 you will have the ability to meet the team that will work on your app and build a relationship that will last years.
Building a tech team is a time and cost intensive process, not to mention a big risk for a business with no prior background in the tech field. We are here to as your in house team, focused on your best interests and business optimisation. As your partner, you will have access to our entire team and their skills for whatever is thrown at us, we can handle the tech so you can focus on what you do best.
Every business is different as is every app. Our business has been created to act as an extension of your team - to do this we have created a process that has a core set of pillars, and a flexible underlying structure that allows us to fit seamlessly into your ecosystem for the longterm.
We provide hosting of all levels for our clients depending on your needs. We can handle the setup, management and support of your hosting to allow you to focus on what you are best at.
Your app will be operational 24/7, and so should your monitoring. We will utilise automated application monitoring to alert us if any issues arise, even at 9pm on a Sunday. This provides peace of mind knowing that your app is being looked after.
Bugs are an inevitable part of software development. We are able to support you past the initial launch of your product and beyond to ensure no bugs get in-between your users and the best possible experience.
Having a well optimised can massively improve customer experience and ROI. We will make sure that your app is always performing to the highest standards.
Launching your app is only the beginning of your journey, a good growth and user acquisition strategy can be the difference between a successful launch or a failed project. We are here to help guide you towards product success and scaling with tried and tested methods and strategies.
Once your app is on the App Store/Play Store, optimising its visibility is key to getting the most users attention, and ultimately, downloads. We will create and execute a ASO strategy to increase your apps potential on the App Store & Play Store.
Having someone you can speak to is a big deal, we will partner you with a dedicated member of our team who will be able to help you at any stage of your software development journey.
New operating systems come out frequently, wether it is a security update, a large patch or a full OS version, all these factors can impact an apps stability and performance. We will test your app on all updates across all platforms to ensure optimal performance.
Find answers about our app maintenance and support service, including what's included in each package, pricing, SLA response times, OS update handling, and how to onboard an app built by another developer.
